Privacy policy

Welcome to [Mobibot] (hereinafter referred to as "we", "us" or "our"). We attach great importance to your privacy and are committed to protecting the personal information you provide to us when using our corporate website, related online services, and offline interactions (collectively referred to as the "Services"). This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information in accordance with the principles of fairness, transparency, and legality, as well as your rights and choices regarding your personal information. By accessing or using our Services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us, as well as information automatically collected when you use our Services, to provide, improve, and optimize our Services for you. We adhere to the principle of data minimization, collecting only the information necessary for the provision of services.

1.1 Information You Voluntarily Provide

When you browse our website, submit an inquiry form, register for our events, subscribe to our newsletters, contact our customer service, or engage in other interactions with us, you may provide us with the following personal information:

• Personal identification information, such as your name, email address, phone number, company name, and job title;

• Inquiry and communication information, such as the content of your inquiries, feedback, comments, and the purpose of your contact with us;

• Event registration information, such as your participation intention, dietary preferences (if necessary for event arrangement), and accompanying personnel information;

• Subscription information, such as your preferences for industry information, news, and updates that you wish to receive;

• Other information you choose to provide, such as your business needs, cooperation intentions, and other relevant information voluntarily submitted.

1.2 Information Automatically Collected

When you visit or use our Services, we may automatically collect certain non-identifiable or de-identified information through cookies, web beacons, and other tracking technologies, including:

• Device information, such as your device model, operating system, unique device identifier, IP address, and browser type;

• Usage information, such as the pages you visit on our website, the time you spend on each page, the links you click, your browsing path, and your interaction with our Services;

• Cookie information: Cookies are small text files stored on your device that help us recognize your device, remember your browsing preferences, and improve your user experience. You can adjust your browser settings to refuse cookies or delete existing cookies, but this may affect the normal functionality of our Services;

• Access information, such as the time of your visit, the source of your access to our website, and the region corresponding to your IP address (for statistical analysis only).

2. How We Use Your Information

We use your personal information for the following legitimate purposes, to provide you with better Services and ensure the normal operation of our business, in line with the principle of purpose limitation:

• To respond to your inquiries and provide services: Process your inquiries, feedback, and requests in a timely manner, and provide you with relevant information, solutions, and follow-up services;

• To arrange and manage events: Confirm your registration information, send you event notices, reminders, and relevant materials, and optimize the event organization and service experience;

• To send you newsletters and updates: Send you industry news, company updates, product and service information, and other content that may be of interest to you (you can unsubscribe from these communications at any time);

• To improve our Services: Analyze user browsing behavior and preferences, optimize the structure, content, and functionality of our website, and develop new services and content that meet user needs;

• To conduct statistical analysis: Count the number of website visitors, browsing volume, and user interaction data (the statistical results will be anonymized and will not involve your personal identifiable information);

• To ensure security and prevent risks: Detect and prevent fraudulent activities, network attacks, and other security risks, protect the security of your information and our website, and comply with relevant laws and regulations;

• To comply with legal obligations: Comply with applicable laws, regulations, court orders, and administrative requirements, and cooperate with law enforcement agencies;

• For other purposes with your consent: Use your information for other purposes that we clearly inform you of and obtain your consent for, without exceeding the scope of the original purpose of collection.

3. How We Disclose Your Information

We will not sell, rent, or lease your personal information to any third party without your consent, except in the following circumstances, in line with the requirements of information sharing and disclosure norms:

• To third-party service providers: We may share your information with third-party service providers who help us provide our Services, such as IT technical service providers, email sending service providers, event organization service providers, and statistical analysis service providers. These third parties are required to comply with this Privacy Policy and relevant laws, and are only authorized to use your information for the purposes of providing services to us;

• In case of business transfer: If we undergo a merger, acquisition, restructuring, sale of assets, or bankruptcy, your personal information may be transferred to the relevant successor entity, and we will notify you in advance if required by law, ensuring the continuous protection of your information;

• To comply with legal requirements: We may disclose your information if we believe it is necessary to comply with applicable laws, regulations, court orders, or administrative orders, or to protect the rights, property, or safety of us, our users, or the public. This includes situations related to national security, public safety, and criminal investigation as stipulated by law;

• With your explicit consent: We may disclose your information to other third parties with your explicit written or verbal consent, clearly informing you of the purpose and scope of disclosure;

• Anonymized information disclosure: We may disclose anonymized, de-identified statistical information to the public, partners, or research institutions for academic research, industry analysis, or other legitimate purposes, which will not involve your personal identifiable information.

4. How We Protect Your Information

We take reasonable technical and administrative measures to protect your personal information from unauthorized access, use, disclosure, modification, or destruction in accordance with the principle of integrity and confidentiality, including:

• Technical measures: Use encryption technologies (such as SSL/TLS) to protect the transmission of your sensitive information, use secure servers to store your information, regularly update our security systems and software, and conduct regular security vulnerability scans and tests;

• Administrative measures: Establish a sound privacy protection management system, formulate internal management rules and operating procedures, restrict access to your personal information to authorized personnel only, and conduct regular training and supervision on employees to ensure their compliance with privacy protection requirements and confidentiality obligations;

• User responsibility: You are responsible for keeping your personal information (such as the information you submit in inquiry forms) confidential. Please do not share your sensitive personal information with others at will, and promptly notify us if you find any unauthorized access to your information or other security risks.

Please note that no method of transmission or storage is 100% secure. We will do our best to protect your personal information in accordance with the principle of accountability and compliance, but we cannot guarantee its absolute security.

5. Storage of Your Information

5.1 Storage Location

Your personal information will be stored on our secure servers located in [Country/Region], or on the servers of our third-party service providers located in [Country/Region]. If we transfer your information to other countries/regions, we will comply with applicable laws and regulations, conduct security assessments and personal information protection certifications as required, and take appropriate measures to ensure that your information is protected at the same level as required by this Privacy Policy.

5.2 Storage Period

We will store your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations, in line with the principle of storage limitation. After the storage period expires, or when the purpose of collecting your information is achieved, we will securely delete or anonymize your personal information so that it can no longer be identified. If you unsubscribe from our newsletters or delete your inquiry records, we will stop using your information and delete it in accordance with the above provisions.

6. Your Rights Regarding Your Information

You have the following rights regarding your personal information in accordance with applicable laws, and we will provide you with reasonable assistance to exercise these rights, ensuring your right to participate in the management of your personal information:

• Right to access: You have the right to request access to your personal information that we hold, including the purpose of collection, the categories of information, and the third parties with whom we have shared your information;

• Right to correction: If your personal information is incorrect or incomplete, you have the right to request us to correct or supplement it;

• Right to deletion: You have the right to request us to delete your personal information in circumstances such as when the information is no longer necessary for the purposes of collection, when you withdraw your consent, or when our processing of your information violates applicable laws and regulations;

• Right to withdraw consent: You have the right to withdraw your consent to our collection, use, or disclosure of your personal information at any time (except where we are required by law to continue processing your information). After you withdraw your consent, we will stop processing your information (except for processing required by law);

• Right to data portability: You have the right to request us to provide your personal information in a structured, commonly used, and machine-readable format, or to transmit it directly to another data controller (where technically feasible);

• Right to object: You have the right to object to our processing of your personal information for marketing purposes, or for other purposes based on legitimate interests. We will stop such processing after receiving your objection (except for processing required by law).

To exercise any of the above rights, please contact us using the contact information provided below. We will respond to your request within a reasonable time frame as required by law and verify your identity to ensure the security of your information.

7. Children's Privacy

Our Services are not intended for children under the age of 13 (or the minimum age required by applicable law). We do not intentionally collect personal information from children in accordance with relevant norms. If we become aware that we have collected personal information from a child without the consent of their parent or guardian, we will promptly delete such information and contact the parent or guardian to inform them.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technological developments. When we make significant changes to this Privacy Policy, we will notify you by posting a prominent notice on our website, or by sending you an email (if you have provided your email address). The updated Privacy Policy will take effect on the effective date indicated at the top of the page. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your privacy.

We will respond to your inquiries and resolve any issues in a timely manner, and continuously improve our privacy protection work based on your feedback.